Privacy policy

Privacy Policy

Effective Date: June 2026

At The Chopped Mobb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device information, browser type, IP address, and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order

  • Provide customer support

  • Send shipping confirmations and tracking information

  • Prevent fraudulent transactions

  • Improve our website and customer experience

  • Send promotional emails or text messages if you have opted in

Payment Information

Payments are processed securely through trusted third-party payment processors.

The Chopped Mobb does not store your complete credit or debit card information on our servers.

Shopify

Our website is hosted by Shopify, which provides the e-commerce platform used to process your orders.

To learn more about how Shopify handles your information, please visit Shopify's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Improve website functionality

  • Remember your preferences

  • Measure website performance

  • Help us understand how visitors use our website

Most browsers allow you to disable cookies through your browser settings. Disabling cookies may affect certain website features.

Marketing Communications

If you subscribe to our marketing emails or SMS messages, we may send you:

  • Product announcements

  • Promotions

  • Special offers

  • Company updates

You may unsubscribe at any time using the unsubscribe link included in our emails or by following the instructions provided in our text messages.

Sharing Your Information

We only share your information with trusted service providers when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Customer support platforms

We do not sell your personal information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While no online system can guarantee complete security, we take commercially reasonable measures to protect your data.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information, where legally permitted

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

The Chopped Mobb Customer Care Team

Business Hours

Monday–Friday

10:00 AM – 5:00 PM Eastern Time

Phone: (646) 601-3993

Email: Support@thechoppedmobb.com

Please allow up to 72 business hours for email responses.